As stated in my update of my original post I called Foscam and received instructions on how to send it in for repair or replacement. I received the new replacement camera on Monday 12/23/13, and set it up immedietly.
This one definetly fuctions better. Its not rebooting or anything of the like. And with fairly minor tweaking of the settings we managed to capture a video of exactly what we wanted to capture:
you don’t see her till towards the end. Based on the the tracks in the driveway she came in very close to the right hand fence, and must of triggered the camera as she did so, but since it takes a good second or two to “wake up” it missed her entrance, only showing her when she came back across. I’ll take it. Now if I can tweak the settings so that we’re not ALSO getting video triggered by the majority of the cars going by……
(For those of you saying “wtf? Its a dog??”, yes it is, and she belongs to the folks who’s house is just visible across the street. They swear she’s trained to stay in their yard…..)
I will however say, I never did get a response to the email I sent them via the tech support contact page on their website. And I ALSO, since sending them that email, have received a sales email from them EVERY SINGLE DAY except for Christmas. So although I’m reasonably happy with their product, and their support via PHONE was great, their basic customer service sucks.