1: if I ask you for an itemized quote don’t send me a one line contract with a single dollar figure list and a spot to sign here. Especially when I know you sent my insurance guy an actual itemized quote.
2: if you say you’re going to show up this afternoon to look things over and give us a quote, and for some reason are unable to make it, call me and let me know. I’m a generally understanding person, honest. Not bothering to call the next day either to apologize and reschecdule doesn’t help either.
On the otherhand if anyone ever needs chimney work done in the general Syracuse area I can tell you tw companies NOT to pick!